Account Director
Full time
The Role
You’re the one they all look up to when it comes to setting the standards for client relationships in the agency. Your experience and ability inspires your team as you drive and lead your client’s strategy to deliver maximum impact and profitable growth.
Your clients hold you in high regard for the positive influence you have on their marketing effectiveness. You’re as decisive as you are determined, providing valuable insight, clarity and direction for their marketing spend that delivers real returns.
You love to teach and have a passion for nurturing and developing high-performing account teams across all departments. You lead by example, encouraging high service standards that motivate and propel the team forwards.
You’re a pragmatist, with a quiet, reassuring confidence that simplifies the complex and clears the clutter. You get to the point and provide agency clarity around your client’s needs.
You harness the power of creativity as the rocket fuel to your client plans. You find no greater joy than challenging our teams to discover the transformational insights that drive outstanding creative thought and ideas.
Our Perspective
What we need from you:
- Set the tone. You embody what good looks like when it comes to client services and lead from the front with gravitas, energy and a positive outlook.
- Drive and deliver sustainable growth. For your clients and for the agency. You focus your extended team on their contribution to long term growth strategies for your clients.
- Influence. You constantly inspire and influence your clients through creating and developing strategically-led client plans, compelling presentations and strong pitches.d converting new business opportunities.
- Raise the creative bar. You motivate and challenge your team to set high creative standards that push boundaries and blow our clients socks off, all designed to deliver real bottom line value.
- Make a Difference. Demonstrating our value is your primary concern, through well-laid plans and outstanding creativity, you constantly pursue effectiveness and impact.
- Mentor your team. You actively monitor and support your team’s development, guiding and nurturing best practice and service excellence on a daily basis.
- Commercial leadership. You lead your team with a commercial confidence and accuracy that delivers consistent and sustainable long-term growth for your clients
- Represent the agency. You’ll lead your team in developing the Workhouse reputation through networking, PR and LinkedIn and actively pursuing awards for agency work.
What you can expect of us
An environment to flourish. With over 30 team members, modern flexible workspaces, set in the dual locations of Manchester City Centre and the Ribble Valley countryside. We place a high value on wellness in the workplace.
- Competitive salary.
- A company pension scheme.
- A company healthcare scheme
- A childcare voucher scheme.
- Employee discount platform.
- A clear career progression route through OKRs.
- Training & development through The Workhouse Academy
- Community volunteering opportunities
- Enhanced maternity benefit
- Bike to work scheme
- Hybrid working - minimum of 3 days a week to be spent at one of our office spaces
Your Perspective
Essential skills & experience:
- Qualifications to degree standard with expertise in marketing or design.
- Demonstrable experience of owning multi-channel campaigns aligned to long term brand building for clients
- Exceptional commercial acumen and negotiation skills.
- Ability to lead client partnerships to growth
- Gravitas, energy and a positive attitude to challenges and opportunities.
- A minimum of 10 years experience in an Integrated Creative Agency
- The last 3 years to have been at SAM or AD level
- Proven experience in developing new business opportunities
- Previous experience in the Built Environment sector would be an advantage
We are proud to employ people of all backgrounds who possess the talent, energy and focus to accelerate our vision forward. Each employee is encouraged to bring their whole self to work, knowing that Workhouse values individuality as much as we value collaboration.